A la Carte

The customer identified the need for a system capable of eliminating poor service experiences in the local gastronomic industry. They wanted a solution that would provide a real-time menu to avoid mismatches between services and customers, and also centralize order management.

A la Carte became a SaaS product that addressed the primary concerns of both the businesses offering the service and their customers. It became their "Worker of the Month," providing reports on business activity, tracking every operation, and simplifying the lives of both staff and customers when managing orders.

Scalability is critical to the success of any SaaS product due to the large number of users on the platform at any given time. This platform enables real-time interaction between clients and workers. It is hosted on AWS to support flexible scaling.

Many types of users interact with the platform during service operations—cooks, bartenders, waiters, admins, accountants, and the end customer consuming the product. All roles are orchestrated using different UIs for each actor, maintaining real-time operations via Socket.io.

The frontend is highly complex, with hundreds of customizable views and input fields. It was built using React for both tablet and desktop devices. The backend was developed using Node.js with Express. Our frontend developers focused on creating a robust yet intuitive experience, ensuring tasks could be completed easily in the field.