Corporative Back-Office Application

Sales and Reporting Back-Office Application

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Client

Challenge

  • As the enterprise expanded, organic growth outpaced operational alignment. Departments tackled similar workflows with different tools and procedures, creating duplication, inefficiency, and uneven results. Onboarding new employees became slow and inconsistent, as access rights, training paths, and resources varied by area.
  • Critical business Reports where not accessible for all the needed people at the needed time, delaying strategic decisions. Without a central hub to standardize processes, unify tools, and enforce consistent access controls, the organization faced mounting complexity that threatened scalability and agility, conditions that ultimately drove the creation of the enterprise back‑office platform.

Our Solution

  • To address the enterprise’s fragmented operations and ensure sustainable scalability, a unified back‑office application was architected with security, performance, and standardization at its core.
  • 1. Granular Access Control: Role‑based and scope‑segmented permissions were implemented across every module, ensuring that each user’s access strictly matches their responsibilities, protecting sensitive data while streamlining workflows.
  • 2. Modern, Scalable Stack: The platform was built on Node.js, Prisma, and Next.js, enabling high‑performance server‑side logic, efficient database interaction, and responsive user interfaces — all designed for easy scaling as the business evolves.
  • 3. Resilient Microservice Architecture: Each operational domain was developed as an independent microservice, isolating workloads so that issues in one area cannot affect others, guaranteeing high availability and simplifying maintenance.
  • 4. Centralized Reporting Hub: All operational and performance reports are consolidated into a single, secure access point, eliminating the delays and inconsistencies of scattered data sources.
  • 5. Embedded External Reporting: The Reports module seamlessly integrates third‑party dashboards and analytics, allowing stakeholders to view both native and external metrics without leaving the application.
  • 6. Standardized Operational Procedures: Common workflows across departments were re‑engineered and unified into shared, documented processes within the platform, reducing variability and enabling faster onboarding.

Project Impact

  • The implementation delivered substantial operational and strategic gains:
  • 25% increase in sales, attributable to timely, data‑driven decisions enabled by enhanced reporting visibility.
  • 45% reduction in onboarding time for new employees, achieved through streamlined processes and standardized access provisioning.
  • Full operational continuity when relocating personnel, with complete assurance that identical work environments and resources are preserved across locations.

Tools and Techs involved

  • Node.js: High-performance JavaScript runtime for building scalable, event-driven server-side applications.
  • Prisma: Modern TypeScript‑friendly ORM simplifying database queries, schema migrations, and type‑safe access across multiple database engines.
  • Next.js: React‑based framework for fast, scalable web apps with hybrid static/SSR rendering and powerful routing.
  • Datawarehouse: Centralized repository for historical data, supporting advanced analytics and strategic reporting.
  • Google Cloud Services: Scalable cloud infrastructure offering advanced analytics, AI capabilities, and secure application hosting.
  • PostgreSQL: Advanced open‑source relational database, renowned for reliability, extensibility, and robust SQL/JSON support across diverse applications.